Knowledge Center

How Brands Can Stay Human with the Help of Data

Nov 11, 2020 / 3:35 PM EST
    This video is part of
    Video source

    Overview

    Cultural change is accelerating, and not in any predictable direction. COVID-19 isn’t going away; social disruption continues, and money is tight for consumers. How can organizations grow in this environment? A communications misstep can wreak havoc on a brand’s social equity, but retreating into platitudes won’t work either when brands are under new pressures to articulate, define, and live their values. Open communications among CMOs, CDOs, data partners, and Creative Agencies can help brands use data to stay human.