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Event - Virtual

Build Trust with Empathetic Conversations

Communicating in a Virtual World
Nov 19, 2020 / 2:00 pm – 3:00 pm EST

$79 - IAB Members
$99 - Non-Members
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      Overview

      Demanding schedules, virtual meeting overload, differing ideas, and brief attention spans can lead to a lack of empathy, and ultimately, conflict in the workplace.

      In this training, we’ll discuss ways to build empathy and understanding through verbal and non-verbal communication including facial expressions, keywords, and synaptic mirroring. Through practice, you’ll learn to draw out information from your colleagues while building emotional empathy, trust, and your personal network.

      Discussion Topics

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