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The (Shopping) Revolution Will Be Streamed

Nov 9, 2020 / 3:30 PM EST
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    Overview

    COVID has created immense challenges for retailers, requiring exploration and innovation when it comes to interacting with customers. Fred Segal turned this into an opportunity- launching Fred Segal LIVE, a live-streaming shopping channel that allows the iconic brand to interact with shoppers in real-time, and in the safety of their own homes. Live-stream shopping events in the U.S. are predicted to generate $25 billion in sales by 2023. Hear from Fred Segal CEO Jeff Lotman on why this is what the future of shopping looks like as he shares the LIVE story, both successes and lessons learned along the way.