To take advantage of the new sign-on, you will be required to reset your password the next time you log in.
How to Reset Your Password with Ease
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1. Find the Log-In Icon
- Find the reset option by clicking the log-in icon at the top right-hand corner of iab.com.
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2. Initiate Password Reset:
- Select the “Don’t Remember Password” link.
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3. Input Your Professional Email
- Opt to send a password reset email to your business/professional email account.
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4. Check Your Inbox:
- Expect a password reset email promptly from [email protected]. If you don’t see it, check your spam folder.
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5. Click and Reset:
- Open the email and click the reset link provided within. Follow the prompts on the password reset page.
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6. Choose a Secure Password:
- Create a new password that meets the following criteria:
- Minimum eight (8) characters in length.
- Include at least three (3) of the following four (4) types of characters:
- Lower case letters (a-z)
- Upper case letters (A-Z)
- Numbers (0-9)
- Special Characters (@#$%^&*) etc.
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7. Confirmation:
- Once successfully updated, a confirmation message will appear. You will also receive a confirmation email for your records.
Frequently Asked Questions
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Why is IAB upgrading the sign-on process?
We are constantly striving to improve our online services for our members. Our previous solution had several issues, and we are excited to provide a more robust experience moving forward.
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Can I use my old password when I reset?
No, you cannot use your previous five passwords. Please register with a new password that meets the following criteria:
- Eight characters in length, minimum
- Contain at least three (3) of the following four (4) types of characters: Lowercase letters (a-z), Upper case letters (A-Z), Numbers (0-9), Special Characters (@#$%^&*) etc.
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Can I register with a personal email?
We prefer that you use a business / professional email address to register with IAB. If you are located in the United States or anywhere outside the EEA and the UK, you can register a secondary personal email. However, if you are located inside EEA and the UK, we cannot accept personal emails due to GDPR restrictions.
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Can EEA and UK countries register for an account?
Yes, but we only accept corporate emails. Please, no personal emails.
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I still need help logging into my account. Who can I reach out to for help?
Please contact [email protected] for log-in assistance.
Thank You
IAB appreciates your continued support and we look forward to continuing to serve you and our industry.