Event - Online

The Power of Listening

Build trust, empathy, and relationships
Jun 17 2021 / 2:00 pm – 3:00 pm EST

$49 - IAB Members
$59 - Non-Members
Sold Out

      Overview

      Have you noticed how world-class interviewers and broadcasters approach conversations? Advanced listening skills, empathetic questions, and genuine curiosity are the first steps in helping others feel understood and open to sharing their ideas. In this course, you’ll learn how to navigate diverse conversations to help you better communicate with peers and managers to advance your ideas, and ultimately, your career. You will learn and practice how to approach unresolved conversations and make the other person feel heard.

      Discussion Topics:

      • Emotional intelligence
      • Synaptic mirroring and keywords
      • How to demonstrate you’re actively listening
      • Ask / Verify / Ask
      • Source Your Solution

      Agenda

      Agenda