$49 - IAB Members
$59 - Non-Members
Discussion Topics
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Learn about intellectual and cognitive empathy to understand where your audience is coming from and knowing how it builds stronger connections.
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Discuss the leading cause of unresolved conversations. Hint: it is the flawless tip for making another person feel heard.
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Understand the stakes of active listening and how to use techniques to draw out information while building emotional empathy, trust, and connection.
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Move from asking why in dialogue - discussion to action.
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Identify when and where to use techniques.