IAB Professional Certification: International Scheduling for IAB Certification

We encourage you to schedule your exam online by signing in to your Pearson VUE account at If you don’t have an account you can create one with your unique Candidate ID included in your authorization email from [email protected] You can also schedule over the phone by calling the Custumer Service number listed for your country. See below where you can view country listings by region. You will need to tell the phone agent that you wish to schedule a “PTI” test for Interactive Advertising Bureau.Note: Appointments cannot be made with local test centers but must be scheduled online or by calling the Customer Service number for your country.

Pearson VUE Customer Service Numbers:

Region Country Telephone Number
Americas   Office Hours:  7am-7pm CT
Americas Region 888-228-0147
Asia-Pacific   Office Hours: 9am-6pm Local Time
Australia 1800-023-095
China (mainland) 4001-200832 / +852 3077 4923 (toll)
Hong Kong 3071-4601
India 0008004401837
Japan 0120-355-173
Malaysia 1800-880-401
New Zealand 0800-451-260
Philippines 1800-1441-0321
Singapore 8004-481-552
South Korea 0807-600-880
Taiwan 0800-666-022
Other (Toll) Call +852 3077 4923
Europe   Office Hours: 9:00-18:00 CET (8:00-17:00 GMT)
Austria 0800-292150
Belgium – Dutch 0800-74174
Belgium – French 0800-74175
France 0800-909153
Germany 0800-1810696
Ireland 1-800-552131
Italy 800-790521
Netherlands 0800-0235323
Portugal 800-831429
Spain 900-993190
Sweden 020-798690
Switzerland 0800-837550
United Kingdom 0800-7319905
Other (Toll) Call +44-161-855-7455
Africa – Middle East   Office Hours: 9:00-18:00 CET (8:00-17:00 GMT)
Israel 1-80-9453797
South Africa 0800-995044
Turkey 800448822063
Other (Toll) Call +44-161-855-7455